We recently listed a Family Practice in San Diego County, California . This practice was one of the more impressive practices I've seen in a while (my motivation of course is to facilitate the sale of this place, so this is also obviously a plug as well). To be honest though, this practice was magnificently efficient, well-designed, technologically advanced, and aesthetically pleasing. These are qualities which I don't usually focus on because I typically concentrate on earnings and other factors that drive economic value.
What made this place notable was the fact that it had a solid vision and mission. This was visible throughout the practice in virtually every detail imaginable. This is what made all these factors gel together and stand out for me. Processes, systems, equipment, procedures, layout, etc were all selected and designed in a way that was tuned into the greater purpose of the practice...to deliver excellent, timely care with the experience being pleasurable for everyone involved. That's just plain awesome. I'm sure there are equally efficient, technologically advanced, and aesthetically pleasing practices out there where employees, patients, and doctors are all miserable. A lot of the business and strategic planning advice you read about seems like fluff until you see it successfully implemented and it blows your socks off. My point is that it's doable...and that's empowering knowledge for any practice or business out there. Find your vision and immerse yourself in it.